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OSA-Connect FAQ's

I did not receive an email with a user name and password. What should I do?

 I cannot log in because the name and/or password does not work. What should I do?

How do I give access to someone else in my agency or to my IPA?

How do I remove access to my agency?

What if I want to give access to my agency to someone already in the system?

How do I know if I have access to multiple agencies?

When can I update my contact information or the contact information for my agency?

I am trying to log in using by cutting and pasting my temporary password but it doesn’t work.

I changed my password and now I can’t login.

I received my approval letter, now I need to print my contract. Can I get rid of the header and footer?